Privacy Policy

1. Information We Collect

When you submit a buyer visit enquiry, contact form, or newsletter signup on this site, we collect the information you provide directly, which may include your name, email address, phone number, company name, country, buyer type, preferred travel dates, and any message you include. We do not require this information to browse the site.

We also collect standard technical information automatically — such as IP address, browser type, and pages visited — through Google Analytics (GA4), where enabled, to understand site usage and improve content.

2. How We Use Your Information

• To respond to buyer visit enquiries and contact form submissions
• To plan, coordinate, and host buyer visits to Surat Diamond Bourse
• To send newsletter updates, if you opt in, and which you can unsubscribe from at any time
• To improve our website and communications
• To comply with legal and regulatory obligations related to travel and trade facilitation

3. How We Share Information

We do not sell your personal information. We may share relevant details with third parties directly involved in fulfilling a hosted visit — such as travel and accommodation providers, and matched manufacturers at Surat Diamond Bourse — solely for the purpose of coordinating your visit. We may also disclose information where required by law.

4. Data Retention

We retain enquiry and lead information for as long as necessary to respond to your request and, where a visit is arranged, for the duration of our ongoing relationship. You may request deletion of your data at any time by contacting us at the address below.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you, and to withdraw consent to marketing communications at any time. To exercise these rights, contact us using the details below.

6. Cookies & Analytics

This site may use cookies and similar technologies via Google Analytics to understand aggregate site usage. You can control cookies through your browser settings.

7. Security

We take reasonable technical and organizational measures to protect the information you submit, including secure form handling and restricted access to lead and enquiry data within our admin systems.

8. Contact

Questions about this policy or your data can be sent to come@visitsdb.com.